Backups are vital to ensure your website can be restored if something goes wrong. It is important to implement backups that don’t rely on your host.
Security is a necessity for all websites. Hackers devise new ways to attack websites and 24/7 monitoring is a requirement to secure your site.

Updates to WordPress should be done as soon as they are released. Updates to your theme and plugins will need to be done frequently to ensure your website remains secure.

Support is included by email and phone for any problems that occur during your Care Plan. You can choose to have us make changes to the website or we offer online training sessions so you can learn to make those changes yourself.

Care Plan Pricing

Basic

$100 per month
  • *Suitable for Most Websites
  • Update WordPress Core
  • Update WordPress Plugins
  • Daily Cloud Backups
  • 24/7 Security Monitoring
  • Daily Uptime Monitoring
  • Database Optimization and SPAM cleanup
  • Performance Scans
  • Monitor Links
  • Premium Theme & Plugins installed with licenses
  • Google Analytics and Keyword Monitoring
  • Provide Detailed Monthly Report
  • Perform Website Changes or Training (2 hours – $200 value)
  • Email and Phone support
  • WordPress Instructional Videos in Dashboard
Contact Us

Premium

$300 per month
  • *Suitable for websites with frequent content changes
  • Update WordPress Core
  • Update WordPress Plugins
  • Daily Cloud Backups
  • 24/7 Security Monitoring
  • Daily Uptime Monitoring
  • Database Optimization and SPAM cleanup
  • Performance Scans
  • Monitor Links
  • Premium Theme & Plugins installed with licenses
  • Google Analytics and Keyword Monitoring
  • Provide Detailed Monthly Report
  • Perform Website Changes or Training (6 hours – $600 value)
  • Email and Phone support
  • WordPress Instructional Videos in Dashboard
Contact Us

Ultimate

$500 per month
  • *Required For eCommerce and High Traffic Sites
  • Update WordPress Core
  • Update WordPress Plugins
  • Update eCommerce Plugins
  • Hourly Cloud Backups
  • 24/7 Security Monitoring
  • Daily Uptime Monitoring
  • Database Optimization and SPAM cleanup
  • Performance Scans
  • Monitor Links
  • Premium Theme & Plugins installed with licenses
  • Google Analytics and Keyword Monitoring
  • Provide Detailed Monthly Report
  • Perform Website Changes or Training (10 hours – $1000 value)
  • Priority Email and Phone support
  • WordPress Instructional Videos in Dashboard
Contact Us

Frequently Asked Questions

Does my monthly time roll over? Expand

Your monthly time is like a retainer to reserve time for changes or training. It does not roll over.

What happens if my website goes down, is hacked, breaks, etc? Expand

We will work with your hosting company on your behalf if it goes down, and will restore and clean your site if it is hacked.

What if I need more content changes? How are hours billed? Expand

If you need more hours, they will be billed at our current rate of $100 an hour. Packages are available at a discounted rate. You will be able to approve this time before we begin.

Can I cancel or upgrade? Expand

Of course. We do ask that you give us 30 days notice to cancel so we have time for you to purchase any theme or plugin licenses you would like to keep.

Contact us by email or phone to upgrade your plan.

 

My website was not built by Kays Web, LLC. Am I eligible for a client care plan? Expand

Of course! We welcome clients looking for help maintaining their sites.

The first step is to do a web audit of your site. We need to see how it was built and if there are any issues that must be addressed. A full backup of the site will be made. The Website Audit is a fixed fee.